Terms and Conditions

Please read these terms and conditions carefully before using our services.

About Expressdrivingcourses

Expressdrivingcourses is a driving school-related agency which aims to provide Approved Driving Instructors (ADIs) for learner drivers. Expressdrivingcourses advertises as a national establishment covering all UK driving test centres and UK postcodes. Expressdrivingcourses does not directly employ any ADIs. All associated driving instructors are fully self-employed and responsible for their own financial affairs. Expressdrivingcourses promotes and advertises intensive driving courses. It is common for Expressdrivingcourses to schedule times with a driving instructor. To do so we may make an outbound call or investigation purposes. All ADIs are fully self-employed and responsible for their own tax affairs. Should any government or court authority ask Expressdrivingcourses to declare information or payments to their registered database of ADIs, however, Expressdrivingcourses will confirm fully with any such written request. This information is treated with sensitivity as it can contain personal and private information relating to individuals, as such Expressdrivingcourses will not breach any data protection laws willingly.

Terminology

Expressdrivingcourses may also be referred to as: The Company, The EDC, The Business, The Driving School, The Agency. Customers of Expressdrivingcourses may also be referred to as: Pupil, Pupils, Learner, Learners, Candidate, Individual. Driving Instructors may be referred to as: The Instructor, Your Instructor, ADI, ADI's, Approved Driving Instructor.

Guarantees

Expressdrivingcourses offers NO guarantees that any pupil will pass the driving test. Expressdrivingcourses also does not guarantee that the duration of the intensive driving course booked by the customer is enough time to prepare them to the point that they can pass their driving test. No, However, our ten years of knowledge in estimating the duration of time best suited to each individual who takes the intensive driving course.

Learner's Assessment

Expressdrivingcourses will endeavour to accurately gauge each pupil's current ability at the time of booking. In doing so, we intend to establish the course duration most suitable for the customer. Expressdrivingcourses will NOT, however, be held responsible for miss-selling and service if the customer provides misleading information about their driving ability. It is asserted that the customer will be fully honest about their driving ability.

Deposit Payments & Disbursements

All intensive driving courses advertised by Expressdrivingcourses require a deposit. Expressdrivingcourses may, however, create an on-the-spot product to satisfy the purchase request of a new customer on an ad-hoc basis; this calculation will take the following into account:

  • An agency fee (VAT applicable)
  • DVSA test fees (VAT exempt)
  • An appropriate hourly or one-off rate for a registered driving instructor

This means that the full fee is not a real-time rate and acts as a disbursement and does not belong to Expressdrivingcourses, who acts solely as an intermediary. For all disbursements, Expressdrivingcourses will ensure there is a clear, transparent route for all outbound payments, including to the appropriate instructor who will be undertaking the driving course. The key to this is that Expressdrivingcourses acts as an agency for Expressdrivingcourses to customers and times, and secondly, is to receive the remuneration through the ADI, and thirdly, to help clients to understand the clear route for all outbound payments. The ADI will be responsible for the individual and this means that the money is not transferred to your nominated instructor, as the money is expected to be collected by the instructor. To do this, the customer must arrange a direct bank transfer payment to the named driving instructor in order to ensure that they remain available for the agreed timetable. This money is reclaimed when the customer clears the balance of their intensive driving course as advertised in our price structure. Any sum paid out to secure the time with the instructor is expected to be an advance on the quoted as a deposit, and the system will be clear on the course price and amount.

Balance Payments & Disbursements

All balance payments due for each intensive driving course we sell are regarded as the agreed fee, which we forward to the driving instructor. Therefore, Expressdrivingcourses is only passing the money to the appointed driving instructor to ensure there is no confusion with the customer when it comes to the balance of the course. The instructor is expected to collect the balance at the appropriate time; this is when the customer clears their course as advertised in our price structure. Any sum paid out to secure the time with the instructor is expected to be an advance on the quoted as a deposit, and the system will be clear on the course price and amount.

Additional Hours

There are no additional hours, theory tests, or driving tests provided free of charge unless mentioned in the website course description or on any official Expressdrivingcourses promotional material. Any additional lessons required before or after the driving test should be booked through Expressdrivingcourses. Any lessons booked directly with the driving instructor are exempt from the Expressdrivingcourses Terms and Conditions.

Course Termination

If the course is terminated by the pupil, then this is entirely at their expense. No refund will be offered for outstanding hours unless the pupil can provide sufficient evidence that the appointed driving instructor is in breach of the course agreement contract or has committed an act regarded as severe and gross misconduct.

Driving test

All Expressdrivingcourses driving courses end with a driving test provided by the DVSA. This is normally booked by the pupil or through another agency. If the test has been booked by any third party, Expressdrivingcourses cannot be held liable for any discrepancies, cancellations, or missed appointments. We can't provide precise driving test bookings. However, in some cases, we book the driving test at extra cost which includes a DVSA fee of £62 for weekdays and £ 75 for weekends without any extra charges. If the driving instructor feels that the pupil is not at a safe standard of driving, however, they retain the right to refuse the use of their training vehicle for the purpose of the driving test. There are NO grounds for ANY refund should this be the case.

Course Duration

The duration of any intensive driving course sold by Expressdrivingcourses is established at the point of sale, whether through our website, http://www.expressdrivingcourses.co.uk, or over the telephone. Should more hours be added to a course after initial booking, these hours will be subject to additional charges to be paid either through expressdrivingcourses or, in some cases, directly to the ADI.

Refund policy

Expressdrivingcourses operates a strict NO REFUND policy on any course deposit. Once the instructor is allocated unless the management deem a refund to be absolutely necessary. This will only happen under exceptional circumstances at the discretion of the management. Any decision to award a refund is non-management may be overruled dependent on the final service fee. The service provider can be subject to a penalty charge if a refund is demanded, this this is not included in the per-hour fee quote. The pupil should not be charged for your intensive driving course. In the event that you wish to cancel the course, you must email your request to info@expressdrivingcourses.co.uk Refund policy because of delays during Covid – 19 / the coronavirus. The terms of refund remain as mentioned above.

Expressdrivingcourses will not accept any requests for refunds any cancellations, it is responsible for the pupil to investigate fully, we will refund deposits in full. However, this does not include any delays caused by the ongoing situation with Coronavirus or any mandatory delays imposed by the Government, devolved governments, local councils or the DVSA.

Your Deposit

When you book an intensive driving course at Expressdrivingcourses, must pay a minimum deposit as stated on the company website on the Courses & Prices page. The deposit covers the test fees and the cost of preparing the intensive driving course. Upon booking a course, the labour cost is fully payable immediately once the intensive driving course has been arranged. Review fees are a non-refundable deposit. Our online services are not free of charge and are subsidised by the booking fee. 2021 as of opening booking fees are subject to 20% VAT. The deposit fees are a non-refundable deposit. Our online services are not free of charge and are subsidised by the booking fee. The pupil will be charged the full cost if the course is cancelled within 14 days of booking. The deposit is non-refundable once the instructor has been allocated unless the management deem a refund to be absolutely necessary. If the pupil cancels for any reason, they automatically forfeit the initial course deposit. If Expressdrivingcourses has paid in advance for any theory or driving test, they will automatically be cancelled, and any recovered cost will be returned to the customer. In some rare and extreme circumstances, Expressdrivingcourses may decide to express a more lenient stance and refund some or all of the money paid; however, this is the decision made only by the management at Expressdrivingcourses and is reserved only for unforeseen, unavoidable circumstances.

Driving Instructor & Driving Instructor Responsibility

All Expressdrivingcourses driving instructors are fully qualified and self-employed. They are also governed by the DVSA, hold a current Criminal Record Check and are on the national register of Approved Driving Instructors. All driving instructors have a responsibility to ensure they are up to date with changes in the training and development of learner drivers. The driving instructor is also responsible for their ongoing development known as Career Professional Development (CPD).

Driving Instructor Contracts

All driving instructors are expected to sign a pre-course contract confirming that they will ensure the course is delivered in the agreed timeframe and that they will endeavour to prepare the pupil for the driving test. The instructor contracts are provided by Expressdrivingcourses exclusively.

Pupil & Pupil Responsibility

The pupil must have a current valid provisional license. The pupil must show the photo card license to the driving instructor on their first meeting. The pupil must take the photocard driving license to the theory test and driving test center. This is the pupil's responsibility and neither Expressdrivingcourses nor the driving instructor will be held accountable for any situation where a pupil fails to bring their provisional license with them.

Pupil Cancellations

If a pupil decides to cancel their intensive driving course for any reason, they automatically forfeit the initial course deposit. If Expressdrivingcourses have paid in advance for any theory or driving test, they will automatically be cancelled, and any recovered cost will be returned to the customer. In some rare and extreme circumstances, Expressdrivingcourses may decide to express a more lenient stance and refund some or all of the money paid; however, this is the decision made only by the management at Expressdrivingcourses and is reserved only for unforeseen, unavoidable circumstances.

Instructor Cancellations

If the course schedule is cancelled by the appointed ADI, Expressdrivingcourses will make the arrangements, where possible, to rearrange the course with another driving instructor. If this is not possible, Expressdrivingcourses will offer a full refund and pursue any additional costs through the ADI who originally cancelled the course.